VHA Impact Report

Message from VHA’s
CEO and Board Chair

As we look back on the year 2022, we are inspired by the way VHA’s team members rose to meet the challenges that we faced. The year started with the most challenging wave of COVID-19 – Omicron – which was felt across the health system with a high burden of illness and significantly reduced health human resources capacity. It was no different in home care.

Dr. Kathryn Nichol

President & CEO

Ian Brunskill

Board Chair

Partnership with UHN provides seamless transitions with clients at the centre

In 2022, VHA entered its third and biggest year yet of partnership with the University Health Network (UHN)’s Integrated Care (IC) program.

Vision, Mission & Core Beliefs

Vision:

High quality care delivered with great heart – for every person, every time, everywhere.

Mission:

Creating possibilities for more independence, championing the needs of our clients and families and delivering high quality, integrated care.

Providing evidence and data-based solutions to inform system-wide change

In 2022, under the recently combined VHA Research & Innovation portfolio, VHA continued to prioritize our investment in home care science.

Championing the delivery of client-centred care

VHA’s Client and Carer Advisory Council has been focused on supporting numerous strategic priorities across the organization this year. Digital transformation initiatives, such as the launch of the myVHA client portal, are helping to address the needs of clients and caregivers and provide enhanced supports for staff and service providers.

Amr Elimam

Co-chair, Client and Carer Advisory Council

Interdisciplinary team’s “magic touch” improves health and comfort

For many Ontarians living with chronic illness or complex medical needs, navigating the health system can be challenging and it can feel difficult to access the care you need where and when you want it.

By the Numbers

staff & service providers

episodes of care

clients admitted to care when and where they need it

client and carer partners actively engaged, 100% of whom felt their involvement was valued

"It’s like a necklace…"

The pandemic shone a light on the importance of mental health awareness, and while many felt 2022 was a year of recovery, others continued to live in a state of crisis.

30 Soudan Avenue, Suite 600, Toronto, ON, M4S 1V6

www.vha.ca

VHA Home HealthCare would like to acknowledge that we are living and working on Indigenous land. This includes the territories of the Un-ceded Algonquin Anishinaabe, the Attawandaron, the Anishinaabeg, the Haudenosaunee, the Lunaapeewak, the Mississaugas of the Credit and the Wendat peoples.