Championing the delivery of client-centred care
VHA’s Client and Carer Advisory Council has been focused on supporting numerous strategic priorities across the organization this year. Digital transformation initiatives, such as the launch of the myVHA Client Portal, are helping to address the needs of clients and caregivers and provide enhanced supports for staff and service providers. Another exciting example of the ways VHA is improving the client and caregiver experience is the significant integration project undertaken in 2022 to bring personal support and coordination together in a “one team” approach. Client and family partners have played a crucial role in co-designing and supporting these initiatives and many others. The Advisory Council has also provided insights on key matters affecting the healthcare sector, including the human resource challenges and the shift to pandemic recovery.
Amr Elimam
Co-chair, Client and Carer Advisory Council
As always, we champion the delivery of client-centred care and serving the most vulnerable in our communities. I encourage you to learn more about the work of the council and VHA’s client partners in our first ever Client Voice Report 2022.
This is an exciting moment for me as I transition from my role as Co-Chair of VHA’s Client and Carer Advisory Council to join VHA’s Board. It has been an honour to work alongside my dedicated colleagues on the council, and I thank them for the time and energy they have and will continue to devote to collaborating with VHA’s team members and supporting continuous improvements in care. I consider it both a privilege and a significant responsibility to be the first client partner to join VHA’s Board, and I am committed to remaining focused on what matters most to clients and families.
Client & Carer Advisory Council Members
Amr Elimam, Co-Chair
Margot Algie
Vince Aliberti
Nika Berdichevska
Sonya Lockhart
Paul Morse
Debby Vigoda
Michael Vince
Laura Williams